The operating model redesign opportunity of the century

The significant increase in industry cost per loan from $3,685 in 2009 to $11,094 in 2025, despite substantial technology investments, suggests that the traditional operating model is no longer efficient. This trend indicates that the industry's approach to processing loans has not kept pace with technological advancements, leading to inflated costs. As a result, there is a growing need for a task-based operating model that can streamline processes, reduce costs, and improve overall efficiency.

The implications of this shift are particularly relevant for the lease industry, where operating costs can have a direct impact on the profitability of lease agreements. A task-based operating model can help lease companies optimize their workflows, reduce manual errors, and enhance the overall customer experience. By adopting a more agile and adaptable approach, lease companies can better navigate the complexities of the modern lending landscape and stay competitive.

As the industry continues to evolve, it's essential to watch for signs of widespread adoption of task-based operating models and the resulting impact on costs and efficiency. Key areas to monitor include the development of new technologies and platforms that support task-based processing, as well as case studies of lease companies that have successfully implemented these models. By keeping a close eye on these trends, lease industry stakeholders can stay informed and make strategic decisions about their operating models.

Originally reported by housingwire.com. LeaseNews adds analysis for real estate & property readers.